499 bat Terms and Conditions

These terms and conditions form a binding agreement between the 499 bat platform and its users. When you access this site, create an account, or use any service, you are automatically considered to have agreed to every clause of these terms.

499 bat is an online gaming and betting platform where users can enjoy cricket betting, slot games, live casino, and various other forms of gaming entertainment. It is each user's responsibility to read and understand these terms fully before using these services.

To learn more about us, our values, and how we operate, you can read our About Us page. Our privacy policy and other policies apply alongside these terms and carry equal force.

To open an account on 499 bat, you must provide accurate and complete information. Providing false information at registration is strictly prohibited and may result in permanent account closure.

2.1 Registration Requirements

• Each person may open only one account. Operating multiple accounts is strictly prohibited.
• The name, mobile number, and other details provided at registration must be genuine and verifiable.
• 499 bat may request identity documents or other records at any time for account verification.
• Opening an account in someone else's name or identity is strictly prohibited.
• The mobile number provided at registration must match the payment method used.

2.2 Account Verification

499 bat reserves the right to verify any account in the interest of security. Ignoring a verification request or submitting false documents may result in immediate account suspension. Identity verification may be mandatory before large withdrawals are processed.

All services on 499 bat are available only to persons aged 21 or above. No person under this age may open an account or take part in any betting activity on this platform.

We firmly believe in responsible gaming. Reading the responsible gaming guidelines will help you understand how to enjoy gaming safely and healthily. Parents are urged to monitor their children's device and internet usage appropriately.

Keeping your 499 bat account secure is your own responsibility. Keep your login details private and do not share them with any third party.

4.1 Password Protection

• Use a strong password — a combination of at least 8 characters, numbers, and special symbols.
• Avoid using the same password across multiple sites.
• Change your password regularly and report any suspicious activity to support immediately.
• Be cautious about logging in on public devices or unsecured networks.

4.2 Unauthorised Access

If you suspect unauthorised access to your account, notify the 499 bat support team immediately. 499 bat will not be responsible for any loss resulting from a breach of account security unless it is directly caused by a fault on the platform.

The following rules apply to financial transactions on 499 bat. Complying with these rules is mandatory to ensure fair and transparent transactions.

5.1 Deposit Terms

• The minimum deposit amount is ৳100 (for each method).
• Accepted deposit methods: bKash, Nagad, Rocket, Upay.
• Deposits must be made from a payment account registered in your own name. Using a third party's account is prohibited.
• Deposit amounts are usually credited to your account immediately. Contact support if there is a delay.

5.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Accepted withdrawal methods: bKash, Nagad, Rocket, Upay.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• Withdrawals will only be sent to the same payment method used for the deposit.
• Large withdrawals may be held until verification is complete.
• The portion of funds subject to a bonus wagering requirement cannot be withdrawn until that requirement is met.

5.3 Transaction Cancellation and Rejection

In the case of unusual or suspicious transactions, 499 bat reserves the right to hold a withdrawal until verification is completed. If fraudulent activity is proven, the transaction may be cancelled entirely.

499 bat offers various types of bonuses and promotions for its users. Each bonus has its own terms, which should be read carefully before claiming.

6.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit, up to ৳10,000. Example: A deposit of ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000; in this case the wagering requirement will be ৳1,000 × 15 = ৳15,000.

6.2 General Bonus Terms

• The wagering requirement for each bonus must be met. The wagering requirement for the welcome bonus is 15 times the bonus amount.
• Withdrawal is not permitted while a bonus is active unless the wagering requirement has been completed.
• Claiming bonus benefits from multiple accounts is considered fraud.
• The validity period for using a bonus will be stated separately for each offer.
• 499 bat reserves the right to modify, suspend, or cancel any bonus offer.

6.3 VIP Program

Regular players can join the 499 bat VIP program. The program has three tiers: Bronze — up to 0.3% cashback per week; Silver — up to 0.5% cashback per week; and Gold — up to 0.8% cashback per week. Weekly cashback is calculated based on that week's net loss (total losses minus total winnings).

The following general rules apply to all betting activity on the 499 bat platform. Game-specific rules can be found on the relevant game page.

7.1 Bet Validity

• A bet once confirmed cannot be cancelled, unless it results from a technical fault on the platform.
• 499 bat reserves the right to review any unusual outcome caused by a technical fault.
• 499 bat will not be responsible for losses caused by software errors or connection interruptions.

7.2 Sports Betting

In sports betting, if a match is cancelled or postponed, the bet is generally voided and the stake returned. However, specific rules for a particular league or tournament may apply. In a multi-bet, if one selection is voided, the remaining selections are used to settle the bet.

7.3 Live Betting

Odds change quickly in live betting. The bet will be confirmed at the odds displayed at the time of placement. If a bet is delayed due to a connection issue, updated odds may apply.

The following activities are completely prohibited on the 499 bat platform. Any one of these may result in account closure and forfeiture of balance.

• Creating or operating multiple accounts.
• Deliberately placing bets with the intent to abuse bonus benefits.
• Placing bets using automated software, bots, or scripts.
• Using the platform for money laundering or any illegal financial activity.
• Using another person's account or placing bets on someone else's behalf.
• Exploiting platform vulnerabilities or technical errors to gain an unfair advantage.
• Participating in coordinated or collusive betting (match fixing or arbitrage).
• Harassing or behaving abusively towards other users.

499 bat aims to provide its services as uninterrupted as possible, however liability will be limited in certain situations.

9.1 Technical Issues

499 bat will not be directly liable for losses caused by server outages, network issues, third-party service interruptions, or uncontrollable technical faults. However, in such situations, reasonable effort will be made to compensate affected users appropriately.

9.2 Personal Decisions

Financial losses arising from a user's own decisions in betting and gaming activities are entirely the user's responsibility. 499 bat does not guarantee and makes no claim of profit from gaming or betting.

9.3 Third-Party Content

The 499 bat platform uses content from third-party game providers. For any matters relating to errors or outcomes in these games, the relevant developer's rules will apply.

10.1 Closure at User's Request

Any user may close their account of their own accord. To do so, contact support. It is recommended to complete any pending withdrawals before closing the account.

10.2 Self-Exclusion

Users who feel at risk of a gaming problem may request to exclude themselves from the platform for a set period of time. This feature is part of our responsible gaming policy.

10.3 Closure by 499 bat

If there is evidence of a breach of terms, fraudulent activity, or involvement in prohibited activities, 499 bat may close an account without prior notice. In such cases, any decision regarding the account balance will depend on the outcome of the investigation.

If you have any objection or complaint, contact the support team first. 499 bat provides support in Bengali and English via 24/7 live chat and email.

11.1 Complaint Submission Process

• Describe the complaint clearly and include relevant details (date, amount, transaction ID).
• The support team will begin reviewing the complaint upon receipt.
• Complex complaints may take longer to investigate.

For general questions or information, visit our FAQ page — it contains answers to common questions that may resolve your issue quickly.

11.2 Final Decision

In resolving disputes, the decision of 499 bat will be considered final, however the decision will be made on the basis of these terms and conditions and will be explained with reasonable grounds.

499 bat reserves the right to change or update these terms and conditions at any time. Accessing the site or continuing to use the service after any changes will be considered as your acceptance of the new terms and conditions.

Users will be notified of significant changes via a notice on the site. However, it is each user's own responsibility to read the terms and conditions regularly and stay up to date.

Along with reading these terms and conditions, please also read our Privacy Policy — it contains a detailed explanation of how your personal information is collected, stored and used.